Effective Date: 09/01/2023
At Excellent Tire, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website (www.excellenttire.com), purchase products, or interact with us.
Information We Collect
We may collect the following types of information:
- Personal Information:
- Name, email address, phone number, and billing/shipping address when you make a purchase or sign up for our services.
- Payment Information:
- Credit/debit card details or payment method when processing transactions (Your payment information is processed securely by our payment processor, Stripe, which is a secure and trusted platform. We do not store your payment details on our servers.).
- Technical Information:
- IP address, browser type, device type, operating system, and other technical details when you visit our site.
- Cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
- Usage Information:
- Details of your interactions with our website, such as pages viewed, time spent on the site, and products purchased.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including payment processing and shipping.
- Provide customer support and respond to inquiries.
- Send promotional communications and updates about our products (with your consent).
- Improve our website and services through analytics and feedback.
- Comply with legal obligations.
Sharing Your Information
We do not sell your personal information. However, we may share your information with third parties in the following cases:
- Service Providers:
- Shipping companies, payment processors, and other third-party providers who assist in fulfilling your orders.
- Legal Obligations:
- When required by law or to protect our rights, property, or safety.
- Marketing and Analytics:
- With trusted partners for advertising and analytics purposes, such as Google Analytics, to improve our website and target ads.
Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance your user experience.
- Store your preferences and login details.
- Analyze site usage to improve performance.
You can manage cookies through your browser settings. Please note that disabling cookies may affect your website experience.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access, update, or delete your personal data.
- Opt out of receiving promotional emails by clicking the “unsubscribe” link in our communications.
- Request that we stop processing your data or restrict its use.
To exercise your rights, please contact us at info@excellenttire.com.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. Despite these measures, no method of transmission over the internet or electronic storage is 100% secure.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our website after changes are made indicates your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Excellent Tire
Email: info@excellenttire.com
Phone: 858-588-2803
Website: www.excellenttire.com
